Terms and Condition
TERMS AND CONDITIONS
Welcome to Tyres Excel!
When you use any of Tyres Excel’s services, make sure you are agreeing to these Terms and Conditions (“Terms”). All parties involved, including you, the “client,” or the “user,” are legally obligated to these Terms as you use our website, or participate in our services. Avoid using our site and services if you find any provision of these Terms to violate your rights.
Services Provided
Sales, fitting, balancing, and repairs are just some of the high-quality tyre services available by Tyres Excel. All services and products which we offer are up to par with the highest industry standards. We have a team of highly skilled and qualified service providers who are professional and quick to respond. At the time of purchase or service request, we will communicate the precise services that we offer. Most of the time, we also provide a thorough description on our website.
Acceptance of Terms
You confirm your agreement to these Terms when you place an order or ask Tyres Excel to perform any service for you. Any time we decide to update, alter, or replace these Terms, we shall post the revised version on this website. All changes will be effective immediately. To keep yourself apprised of any changes, you should review these Terms on a frequent basis.
Booking and Scheduling
If you want your tyres replaced, fitted, or any other service from Tyres Excel, you have to be sure to give them all the details. This includes your car, the services you need, and anything else they might need to finish the job. It is up to you to verify that the data you have shared is accurate.
The availability of appointments is subject to change. Well, we put the best of our efforts to accommodate last-minute requests. Although, we cannot promise that every request will be fulfilled at the exact time. If we need to change or confirm the appointment, we will notify you.
Payment and Pricing
We display all the prices either on the website, or our representative will mention it to you upon the time of reservation. In the absence of a prior agreement, payment is due immediately upon completion of the service. Accepted payment methods include major credit and debit cards.
Any price modifications made by Tyres Excel shall be posted on the website, or customers will be notified prior to the delivery of services. If there are any changes to the scope of the project or if more services are needed, we will gladly give you a revised quote before moving further.
Cancellation and Refund Policy
You can avoid cancellation costs by giving at least 24 hours’ notice if you need to cancel an appointment or service. There may be a cancellation fee if the notification is given less than 24 hours in advance.
The kind of service provided determines whether a refund is possible and whether it will be conducted in compliance with relevant legislation. Get in touch with us not more than 7 days after the service’s completion if you’re not happy with the results. It is up to Tyres Excel to decide whether or not to issue a refund, and they’ll take each case into account.
Liability and Limitations
When you hire Tyres Excel, you can rest assured that they will provide you with services of the finest quality. Nevertheless, with the exception of legal requirements, we disclaim all liability for any harm, loss, or injury that may result from the utilisation of our services or products. We cannot be held liable for any damage that may come from the improper use of our products or services. This also counts the disregard for our care recommendations, or hidden vehicle issues that were not mentioned while making the reservation.
Vehicle Responsibility
It is your responsibility to make sure your car is road-worthy so that our services may be provided safely. This involves making sure that our specialists can easily access all parts and that your vehicle is clear of any obstructions.
You could have to pay more if problems crop up when we’re servicing your vehicle because of things like pre-existing conditions or inaccessible parts. If any such scenarios arise, we will notify you before moving forward.
Privacy and Data Protection
Tyres Excel will do everything in its power to keep your personal information secure. Learn more about our data collection, usage, and security measures in our Privacy Policy. Your use of our services indicates your agreement with our Privacy Policy and the gathering and use of your personal information.
In order to better serve you and communicate with you, we may ask for personal information. This can be in the form of your name, address, phone number, and email address. Under no circumstances will we sell or disclose your information with outside parties unless disclosure is essential to fulfil your service request or is mandated by law.
Product Warranties
We will list the goods and services our warranties cover at the time of purchase or servicing. The manufacturer will define the terms and conditions that control the product warranty at the time of sale.
Tyres Excel will respect any valid warranty claims made for goods purchased from us. But we accept it as long as the manufacturer’s instructions are followed. Please get in touch with us so that we may assist you in fixing any issues you might have with a still-under-warranty product.
Third-Party Links and Services
Links on our website could send you away from Tyres Excel and onto outside websites, tools, or services. We do not influence the terms of service, content, or privacy practices of any third-party sites you visit to follow. Using any outside service connected to our website indicates that you understand and accept our lack of control over any possible damage or loss.
Force Majeure
Tyres Excel will not be liable for any failure or delay in completing our services or obligations under these Terms. Some events beyond our control occur, like natural disasters, labour strikes, or other unforeseeable circumstances.
Changes to Terms and Conditions
At any moment, Tyres Excel may revise, amend, or otherwise alter these Terms. You are responsible for reviewing these Terms on a regular basis. Any modifications will be posted here with the revised date. You have to accept the modifications even if we change them after placing the service with us.
Contact Information
If you have any questions or concerns regarding these Terms or our services, please get in touch with us at:
Email: [tyresexcelmerrylands@gmail.com , tyresexcelaustralia@gmail.com]
Phone: [(02) 9637 7445, (02) 8119 5988]
Website: [www.tyresexcel.com.au]